In the course of operating the Website, and the Services, ditto will collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information.Personal Information:
In order for us to help you build your customized formula, you may be asked to provide us with personal information about yourself, such as your first name, e-mail address, gender, age and zipcode. If you would like to purchase a subscription to our Services, you will be required to provide us with additional personal information about yourself, such as your name and shipping address. All information that we receive under this section is collectively called “Personal Information.” We do not collect any Personal Information from Visitors when they use the Website, unless they provide such information voluntarily.Blood Sampling Information:
When Customers place an order for a Snapshot Kit and custom vitamin, we will also collect and/or receive certain information, including but not limited to, the ingredients in their custom formula and the report generated from their SnapShot Kit. While your report is being generated, your customer ID is a randomly assigned to protect your information and identity. All traffic is encrypted via https and your upload is retained in a well protected and encrypted location.Device Information:
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.” Such Device Information may include:
We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). You authorize us to use the Personal Information, Blood Sampling Information, Order Information and the Device Information (collectively, the “Information”) to provide and improve the Website and the Services; to solicit your feedback; and to inform you about our products and services and those of our promotional partners. Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Stripe as our 3rd party payment processor. We also use Google Analytics to help us understand how our customers use the Website--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
We do not:
You can opt out of targeted advertising at the following locations:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We take reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We follow generally accepted industry standards to protect the Information submitted to us, both during transmission and once we receive it. However, we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Platform may not be secure, and you should therefore take special care in deciding what information you send to us via email.
Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.